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COMMENTS & REVIEWS

We love hearing that one of our team members has gone above and beyond.   Here are some notes from real customers.  We like them a lot too.

Survey Comments

GOLD star review

Billy was my repair man & was exceptional!! He diagnosed the problem, found the part in Evanston-- left to pick it up, returned to install it--& my oven was back in operation.. I am a senior citizen & appreciated the prompt solution to my problem. Billy deserves a GOLD star for effort & service. I always recommend AAA & now have a big reason to do so!

Nancy H

AAA Appliance Service Center
5.0
2017-01-04T18:12:35+00:00

Nancy H

Billy was my repair man & was exceptional!! He diagnosed the problem, found the part in Evanston-- left to pick it up, returned to install it--& my oven was back in operation.. I am a senior citizen & appreciated the prompt solution to my problem. Billy deserves a GOLD star for effort & service. I always recommend AAA & now have a big reason to do so!

Impressed

Wow! I was really impressed with your technician. Thanks to his professionalism...we are now satisfied AAA Appliance customers. Well done!

Bob T

Big Canoe, GA

AAA Appliance Service Center
5.0
2016-12-20T16:25:25+00:00

Bob T

Big Canoe, GA

I was really impressed

service expert

I had a great service expert come out to our home. His name is Billy.  Trustworthy and really an expert at his craft.
Would pick your company, and tell others about your company, based on this service expert!

Samuel L

Chicago, IL

AAA Appliance Service Center
5.0
2016-12-07T19:38:03+00:00

Samuel L

Chicago, IL

Trustworthy and really an expert

Unbelievably incredible

Unbelievably incredible and deserves all the support I can give.  My refrigerator now works extremely well, is quieter, and kicks in less often.  Another company "fixed" the refrigerator, prompting AAA Appliance.
AAA Appliance Service Center
5.0
2017-02-23T00:25:53+00:00
My refrigerator now works extremely well

miele dishwasher positive experience



Miele Dishwasher is working great after repair and had a very positive experience.


Dianne

AAA Appliance Service Center
5.0
2017-10-03T15:07:45+00:00

Dianne

very positive experience

definitely recommend you



I just picked from computer and was very satisfied with the service and person on phone was knowledgeable and very polite. Everyone was very polite. I would definitely recommend you.


Anne

AAA Appliance Service Center
2017-10-03T15:45:03+00:00

Anne

I would definitely recommend you.

Paul’s dishwasher



[Tech] figured out the problem with my dishwasher. Fixed it and charged a fair amount.


Paul

AAA Appliance Service Center
2017-10-04T07:49:37+00:00

Paul

[Tech] figured out the problem with my dishwasher. Fixed it and charged a fair amount.

attentive



I really appreciate your company for accommodating me even though I live outside your service area.[Techs] have been extremely professional, courteous, and most importantly competent, in servicing my appliances. The office is attentive and the calls are always on time.  Thanks so much!


Loretta

AAA Appliance Service Center
2017-10-04T07:51:44+00:00

Loretta

The office is attentive and the calls are always on time.

photo

The serviceman was polite and helpful and professional. I like the photo in advance.

Deborah
Lake Forest
AAA Appliance Service Center
2017-10-04T07:52:22+00:00
Deborah
Lake Forest
I like the photo in advance.

time constraint



[Tech] was very efficient and had to work under a time constraint since I had to leave my house by 5:00 for an MD Appointment and he did not arrive until 4:00. Please give him 5 stars!


Maureen

AAA Appliance Service Center
5.0
2017-10-04T07:54:16+00:00

Maureen

very efficient and had to work under a time constraint

nice job

[Tech] did a very nice job, thanks!

William

AAA Appliance Service Center
2017-10-04T07:58:31+00:00

William

very nice job, thanks!

prompt



Service was extremely prompt, the technician took his time to properly diagnose the problem, and I was very happy! I will use your company again!


Dawn

AAA Appliance Service Center
2017-10-04T07:59:07+00:00

Dawn

I will use your company again!

did so much more

[Tech] installed my washer and dryer, but he did so much more. When the new dryer was sensing that my dryer vent was clogged and came back (on his own time) for no charge. In addition, he made recommendations that were from obvious knowledge and experience.

The office staff had him back to my house quickly, and they called 20 minutes before he would arrive. The price was in line with all the other service repair centers - even with the house call / diagnostic charge of $80. This was applied to the cost of the repair. In the end, the experience, knowledge, and service were worth the price. I feel like the price and service were excellent.

Jill

AAA Appliance Service Center
2017-10-04T08:02:37+00:00

Jill

Tech installed my washer and dryer, but he did so much more.

informative



Courteous and informative phone call to set up appointment. Immediate receipt of e-mail confirmation and photo of serviceman. We were kept abreast of possible late arrival but [tech] did arrive within the assigned time slot. He was businesslike and knowledgable. And my dryer works well today!!


Donna

AAA Appliance Service Center
2017-10-04T08:05:12+00:00

Donna

Immediate receipt of e-mail confirmation and photo of serviceman.

helpful



[Tech] is extremely knowledgeable, friendly, professional, and helpful. He's really an asset to your company, for which this was my first occasion using.


Jeff

AAA Appliance Service Center
2017-10-04T08:11:10+00:00

Jeff

[Tech] is extremely knowledgeable, friendly, professional, and helpful.

communication



Good communication and qualified service tech.


Tony

AAA Appliance Service Center
2017-10-04T08:13:23+00:00

Tony

Good communication and qualified service tech.

Great staff



Great staff, very friendly and prompt


Susanne

AAA Appliance Service Center
2017-10-04T08:16:30+00:00

Susanne

Great staff, very friendly and prompt

best



You are the best & this will be reflected in my Angie's List rating. Please forward this to your manager & tell him or her I am happy to sing your praises if they need a phone call. I have worked in customer care for many years & know excellent service when I see it.


Eve

AAA Appliance Service Center
2017-10-04T08:39:07+00:00

Eve

You are the best & this will be reflected in my Angie's List rating.
1.0
18

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